Communicating with each and every one of your event participants can be a challenge. Take a minute and think about it…how many channels are you using today to attempt to reach them all? Whether it’s email, a website, Facebook, Twitter, LinkedIn, an event app, or...
This is Part II in a series on designing and writing conversations for chatbots which happens to be a new and developing area of expertise! While the focus of Part I was on understanding your audience, Part II is all about defining who your chatbot is. If you...
Developing and setting up a chatbot is relatively easy. If you don’t believe us, just Google “10 Minutes to a Chatbot” and you’ll get hundreds of step-by-step articles and even some video tutorials. The ease with which this can be done is a good indicator the...
Photo by rawpixel.com on Unsplash
The Opportunities Did you know that SMS is still the world’s most accessible and widely used form of communication? That’s right! More than 5 billion people have access to SMS text messaging — far more than for our newer communication channels: Facebook, WhatsApp,...
While chatbots are not new (having got their start in 1966), they have become increasingly relevant. This is being driven by advances in Artificial Intelligence (AI), more specifically in the areas of Natural Language Processing (NLP) and Natural Language...
42Chat EventBot on Facebook Messenger
It seems every 2017 Event Trends list I read features Chatbots and Artificial Intelligence (AI). So what’s driving this? Having followed emerging technology trends over the last year, I think it’s likely these five trends are responsible: Trend #1 — Era of Mobile:...
Chatbot Benefits and Potential Pitfalls Chatbots enable today's marketers to do something that, in the past, they'd only dreamed was possible: personalize content delivery and have helpful and meaningful conversations with all their customers at the same time. And...
Yes, chatbots are here! But what are chatbots? How can businesses use them? And more importantly, should your business use them? Chatbots are Not New The very first chatbot, ELIZA, was created over half a century ago. Surprised? 2016 marked the 50th anniversary of...
Two breakout technologies for 2016 appear poised to make a big impact on the event industry. So why are organizations like TED, VentureBeat and Agile Alliance all choosing to add the breakout technologies of messaging and bots to their event system portfolio? It...
It is human nature to greet the new and novel with a sense of excitement and anticipation for the possible, along with a good measure of skepticism. Bots are new and novel….people, while excited and curious about the possibilities, are dubious. So how do we ensure...