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VirtualEventBot

Keep Your Audience Engaged with These Achievable Hybrid Event Ideas

In a post-pandemic landscape, people still want virtual event options. Here are hybrid event ideas that will engage your audience better than an event app.

September 25, 2019

AI Chatbots: A Passing Fad or the Future of Customer Service?

Watch Bob Caldwell's presentation at Connect 2019 to learn about the nature of fads, the prevalence of A.I., and the challenge of instant gratification.

October 10, 2017

The Top 5 Misconceptions: Advice About Chat Bots

Asking yourself 'what is a chatbot?' Or just need advice about chat bots? Let's clear up some common misconceptions.

Writing Chatbot Conversations: What You Need to Know— Part II

We are quickly realizing that making a good chatbot isn’t always easy. The bot's personality and communication style can make or break the experience.

February 14, 2017

6 Ways Your Team Can Accomplish More with an Event Chatbot

Imagine what your team could accomplish if you could give them a cost effective, easy to manage resource that’s available 24x7.

January 25, 2017

Writing Chatbot Conversations: What You Need to Know — Part I

This series is about designing and writing conversations for chatbots used in the event industry, the enterprise and services businesses.

December 21, 2016

Why are Chatbots and AI Big Event Tech Trends for 2017?

It seems every 2017 Event Trends list I read features Chatbots and Artificial Intelligence (AI). It’s likely these five trends are responsible.

How to Empower your Customer Service ChatBot to Fulfill Customer Needs

Focusing on what customer service chatbots should do vs. what they can do increases the chance of delivering real value to customers.

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