42Chat Resources

Watch Bob Caldwell's presentation at Connect 2019 to learn about the nature of fads, the prevalence of A.I., and the challenge of instant gratification. 

As chatbot technology has advanced and become more mainstream, misconceptions have run rampant. Let’s take five and clear up five of the most common ones.

We are quickly realizing that making a good chatbot isn’t always easy. The bot's personality and communication style can make or break the experience.

This series is about designing and writing conversations for chatbots used in the event industry, the enterprise and services businesses.