I joined 42Chat four months ago as an AI Interaction Designer and have learned an immense amount about what it takes to build a successful chatbot from the conversation side. My team has built chatbots for an interesting range of events including trade shows,...
When chatbots really hit the scene in the Spring of 2016, what we knew about them was relatively limited. But as the technology has advanced and become more mainstream, so has the availability of information…and some fallacies, too. Let’s take five and clear up...
Signs around BizBash Live: Florida provided instructions on how to use the chatbot, dubbed “Betty.” The bot received more than 1,600 questions regarding the one-day event.
Communicating with each and every one of your event participants can be a challenge. Take a minute and think about it…how many channels are you using today to attempt to reach them all? Whether it’s email, a website, Facebook, Twitter, LinkedIn, an event app, or...
This is Part II in a series on designing and writing conversations for chatbots which happens to be a new and developing area of expertise! While the focus of Part I was on understanding your audience, Part II is all about defining who your chatbot is. If you...
Developing and setting up a chatbot is relatively easy. If you don’t believe us, just Google “10 Minutes to a Chatbot” and you’ll get hundreds of step-by-step articles and even some video tutorials. The ease with which this can be done is a good indicator the...
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The Opportunities Did you know that SMS is still the world’s most accessible and widely used form of communication? That’s right! More than 5 billion people have access to SMS text messaging — far more than for our newer communication channels: Facebook, WhatsApp,...
While chatbots are not new (having got their start in 1966), they have become increasingly relevant. This is being driven by advances in Artificial Intelligence (AI), more specifically in the areas of Natural Language Processing (NLP) and Natural Language...
