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January 31, 2017
SMS Chatbots: What are the Opportunities and Challenges?
Did you know that SMS is still the world’s most widely used form of communication? That's a plus for SMS chatbots, but they have challenges too.
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January 25, 2017
Writing Chatbot Conversations: What You Need to Know — Part I
This series is about designing and writing conversations for chatbots used in the event industry, the enterprise and services businesses.
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December 21, 2016
Why are Chatbots and AI Big Event Tech Trends for 2017?
It seems every 2017 Event Trends list I read features Chatbots and Artificial Intelligence (AI). It’s likely these five trends are responsible.
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September 06, 2016
Time to Innovate Your Event?
Find out why organizations like TED, VentureBeat and Agile Alliance are adding messaging and bots to their event system portfolio.
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June 06, 2016
How to Empower your ChatBot to Fulfill Unmet Customer Needs
Focusing on what chatbots should do vs. what they can do increases the likelihood of delivering real value to customers and businesses.
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