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January 25, 2017

Writing Chatbot Conversations: What You Need to Know — Part I

This series is about designing and writing conversations for chatbots used in the event industry, the enterprise and services businesses.
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December 21, 2016

Why are Chatbots and AI Big Event Tech Trends for 2017?

It seems every 2017 Event Trends list I read features Chatbots and Artificial Intelligence (AI). It’s likely these five trends are responsible.
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September 06, 2016

It's Time to Innovate Your Event Planning

Got an upcoming event and no idea how to plan for it? Learn from TED, VentureBeat and Agile Alliance on how to innovate your event planning.
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June 06, 2016

How to Empower your Customer Service ChatBot to Fulfill Customer Needs

Focusing on what customer service chatbots should do vs. what they can do increases the chance of delivering real value to customers.
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