Your organization's buzzing after rolling out a shiny new generative AI tool like Copilot or Gemini. Productivity soars, ideas flow, but when it comes to engagement at your event and throughout the year, someone asks, "Why bother with a specialized chatbot? Can't we just use this?"
You smile, because you've got the perfect comeback (okay, maybe not perfect but pretty darn good!). Let's break it down into three killer questions that spotlight why Curated AI stands out for both events and year-round community building – and why you should be thinking about Gemini and Copilot alternatives for your next event.
Question 1: How Bulletproof Is the Accuracy and Brand Voice?
Generative AIs summarize mountains of data brilliantly. They strut with authority, rephrasing everything in their own words, even when they're flat-out wrong and hallucinating. They're like that overconfident emcee who ad-libs off-script, risking off-brand blunders or outright errors.
Every generative tool flashes a 'responses may be inaccurate' warning for a reason. Even the best prompting still can't prevent hallucinations.
Of course, attendees don't really care about AI, they just want the right answer now. That's what Curated AI does best. It delivers instant, exact, pre-approved responses tailored to each attendee’s need, always hitting a 95%+ Correct Response Rate (the percentage of replies that correctly deliver what they're looking for). No hallucinations. No inappropriate or off-topic replies. Period. And when updates are needed, they're published instantly, without the retraining delay or doubt. Your brand voice stays crisp, safe, and spot-on — exactly what your attendees and community want.
Question 2: Does Generative AI Hit the Channel Your Attendees Actually Use?
Prior to the event, your website has the details, but most folks leave it behind when they leave their office. During the event, attendees juggle "know before you go" details, badges, and sessions. They crave instant, no-fuss access and answers. Websites are an afterthought, email goes unread or is frustratingly hard to find, and most attendees block event app notifications.
Enter SMS: 98% of texts land and get read in seconds. Curated AI unlocks this channel, turning one-off queries into ongoing dialogues with your Connected SMS Users (attendees who opt in and stay connected) for real-time nudges. Result? Engagements take off, with questions answered on the spot, notifications read, and actions taken seamlessly.
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Question 3: Can You Track Real Wins, Not Just Chats?
Metrics make or break engagement strategies. Generative AIs spit out responses, but measuring success? It's a manual slog at best. Sure, you can review every reply to gauge accuracy (which is rarely above 80%). Those results – if you can confirm them – are impractical for event-scale interactions where accuracy really matters.
Curated AI changes the game. With pre-vetted answers, Correct Response Rate monitoring is a breeze, always delivering 95%+. Measuring and monitoring Successful Engagements, like notifications sent and promptly read and user actions taken (clicks, sign-ups, purchases), are all embedded in the tool.
All of this drives higher attendance and cuts no-shows sharply, boosts NPS, delivers faster responses, and generates ROI that leadership can't ignore.
Proof in Action: Why Curated AI Wins for Events
We've tested all the AI tools out there. Generative tools shine for broad tasks, but for events? Curated AI delivers more Successful Engagements than any other AI solution—plus, it's safe, accurate, and ROI-focused.
- Skyrocketed attendance: Real-time SMS alerts kept 85% of Connected SMS Users looped in.
- Boosted satisfaction: 95% Correct Response Rate meant virtually zero frustration.
- Drove revenue: Targeted nudges sparked 25% more on-site purchases (and yes, that adds up fast).
