FOR IMMEDIATE RELEASE
Announcing the New 42Chat Command Center - Easy Just Got Easier!
Today, 42Chat, the recognized leader in curated, conversational A.I. chatbots, announces the launch of the 42Chat Command Center – a powerful tool that makes deploying an A.I. chatbot easier while also providing deeper insights into performance and metrics.
“The 42Chat Command Center is the launch pad for organizations serious about using conversational A.I. support,” said Chuck Elias, CEO of 42Chat. “Through this tool, clients can gain and retain SMS opt-in and improve customer satisfaction – all while lowering support costs.”
42Chat has revolutionized the industry with fully trained chatbots at launch – without months of additional A.I. training.
And now, with the launch of its Command Center, 42Chat once again leads the field.
Why It Matters:
- Real-Time Management: Easily manage contacts, users and targeted communication lists.
- Instant Access to Metrics and Data Insights: View contacts, messages and click-through performance data.
- Powerful New Project Hub: Stay organized, collaborate and get the most out of your programs – all in an easy-to-use workspace.
Innovation Rooted in Accuracy
“Curated Conversational A.I. is essential when the provided answer must be correct, rather than generative and general,” said Elias. And 42Chat’s 95%+ Correct Response Rate is a time-proven measure of all conversations – not a statistical estimate typically used to measure A.I. performance.
Just as it is imperative for A.I. to generate an answer to a given question, it’s even more important for a bot to recognize when it doesn’t know or shouldn’t answer and respond correctly. With curated conversational A.I., every answer is preapproved and planned in advance, including offering alternate support options when needed.
“This feature is a critical component of 42Chat's enduring success,” said Elias. “While A.I. is a powerful technology, simply slapping the word ‘A.I.’ on a product doesn’t mean it will deliver real business results. It takes industry knowledge, strong execution and accurate measurement to achieve the highest possible return on investment. We bring that to the table. And, the 42Chat Command Center improves on execution and provides insights that matter.”
About 42Chat
42Chat is the leading provider of curated conversational A.I. solutions for organizations and events looking to enhance and protect their brand, gain and retain customers, and capture and act on insights. 42Chat has won numerous event industry awards, including the SISO Innovation Battlefield, IMEXpitch, IBTM World Technology Watch, and IAEE Innovative Business Solution. To learn more, reach out to us at info@42chat.com.
