42Chat Resources

Catch the latest A.I. news, bot info, and 42Chat cases studies

April 15, 2022

Webinar: Using chatbots to enhance the event experience

Attendees have lots of questions but aren't looking for answers in the places you provide. You have email, website, apps, and humans for support. Either they bombard you with questions, or they fumble their way through the event, taking longer to get to the experience you want them to have.
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March 31, 2022

ConferenceDirect and a Communication Solution That Works

Event attendees are scattered across channels, making it almost impossible to reach them efficiently. Almost. There's still one channel everyone is using.
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February 28, 2022

National Sports Forum and Opening a Channel Your Fanbase Wants to Use

Apps get deleted, emails get ignored, and social media posts get lost in the whim of what’s trending right now. Give your fans a channel they want to use.
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May 12, 2020

Making the switch: Taking your event online

When switching to a virtual event, continuity is the goal. To do so, you need to make the transition clear and seamless. Here’s how.
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September 25, 2019

AI Chatbots: A Passing Fad or the Future of Customer Service?

Watch Bob Caldwell's presentation at Connect 2019 to learn about the nature of fads, the prevalence of A.I., and the challenge of instant gratification. 
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September 18, 2019

The Premier Lacrosse League Brings AI Chatbots to Fans with ‘Slash’ from EventBots

The Premier Lacrosse League has partnered with 42Chat to create and implement an interactive fan bot.
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September 09, 2019

So long, Sciensio. Hello, 42Chat!

Today we’re happy to announce our new name: 42Chat. So why the change? Why the number 42? Check out the story behind the rebrand.
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May 14, 2019

Experiential Marketing Summit and EventBots bring AI chatbot technology to their 2019 event

EMS is teaming up with EventBots to show how AI Chatbot technology can drive financial growth and help brands achieve measurable results.
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May 03, 2019

ConferenceDirect® Partners with EventBots

ConferenceDirect is pleased to announce EventBots as their official AI chatbot partner for their Spring CDX 2019 event in Kansas City, Missouri.
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August 02, 2018

What's Up with WhatsApp?

WhatsApp will be available soon as a channel for your chatbots. Sciensio's Complete Conversation Platform is the engine where conversations about events are happening. Organizers are saving time and money by automating their level one support, freeing them up to elevate the attendee experience!
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April 03, 2018

Making the Transition from Textbooks to Chatbots

My academic and professional life hardly suggests A.I. expertise. And yet, here I am, designing for an A.I. company blazing a trail in event chatbots.
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March 29, 2018

What’s a Chatbot… and Why Should We Care? [The AV Life Episode 69]

Chris Colleran, CTO of 42Chat, recently appeared on The AV Life podcast to talk chatbots, natural language processing and more.
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January 19, 2018

Chatting it up with the Tech Team

I joined 42Chat four months ago as an AI Interaction Designer and have learned an immense amount about what it takes to build a successful chatbot.
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January 04, 2018

5 Tips to Maximize the Value of Your Event Chatbot

If you are considering a chatbot for your event, here are five tips to help you understand and prepare for how to effectively use one.
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October 10, 2017

The Top 5 Misconceptions You Need to Know About Chatbots

As chatbot technology has advanced and become more mainstream, misconceptions have run rampant. Let’s take five and clear up five of the most common ones.
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June 19, 2017

Case Study: What Happened When We Used an Event Chatbot

In 2017, BizBash wanted to get rid of their app and find a better solution to enhance the attendee experience while reducing costs. We were happy to help.
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June 13, 2017

Practical Tips for Using an Event Chatbot

Recently, BizBash interviewed chatbot experts, including our very own Kristi Colleran. They shared useful tips about how to use one for your next event.
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March 26, 2017

Chatbots and AI are Changing the Event App Landscape

Download the free Event Tech Bible to learn how chatbots like 42Chat's EventBot stack-up to other event apps and what to ask when shopping for a chatbot.
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March 07, 2017

Writing Chatbot Conversations: What You Need to Know— Part II

We are quickly realizing that making a good chatbot isn’t always easy. The bot's personality and communication style can make or break the experience.
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February 22, 2017

3 Security Challenges to Mainstream Chatbot Adoption

Your chatbot might be a security risk. If these three challenges aren't addressed, your chatbot could become an easy attack vector for bad actors.
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February 14, 2017

6 Ways Your Team Can Accomplish More with an Event Chatbot

Imagine what your team could accomplish if you could give them a cost effective, easy to manage resource that’s available 24x7.
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January 31, 2017

SMS Chatbots: What are the Opportunities and Challenges?

Did you know that SMS is still the world’s most widely used form of communication? That's a plus for SMS chatbots, but they have challenges too.
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January 25, 2017

Writing Chatbot Conversations: What You Need to Know — Part I

This series is about designing and writing conversations for chatbots used in the event industry, the enterprise and services businesses.
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December 21, 2016

Why are Chatbots and AI Big Event Tech Trends for 2017?

It seems every 2017 Event Trends list I read features Chatbots and Artificial Intelligence (AI). It’s likely these five trends are responsible.
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December 12, 2016

Chatbots are a 2017 Marketing Trend for Events

Chatbots are a 2017 Marketing Trend for Events
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November 03, 2016

Chatbot Benefits and Potential Pitfalls

Recently we teamed up with Kristina Podnar to co-author a post to help marketers learn more about chatbots. Here's a summary of some of the key points.
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September 06, 2016

Time to Innovate Your Event?

Find out why organizations like TED, VentureBeat and Agile Alliance are adding messaging and bots to their event system portfolio.
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June 06, 2016

How to Empower your ChatBot to Fulfill Unmet Customer Needs

Focusing on what chatbots should do vs. what they can do increases the likelihood of delivering real value to customers and businesses.
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January 01, 1970

How Artificial Intelligence is Transforming the Way We Communicate with Attendees

AI Chatbots provide fast responses to the many frequently asked questions. They are a welcomed extension to your onsite team, alleviating your staff during peak times.
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