42Chat EventBot on Facebook Messenger
BizBash, North America’s #1 source of ideas, news, and resources for event and meeting professionals, recently interviewed 42Chat's Kristi Colleran about how event planners can utilize chatbot technology to provide a variety of information, notifications, and customer service through simple text messaging. “It’s really easy for attendees,“ Colleran says. “They don’t have to download anything. They don’t have to learn to use an app. Everyone’s comfortable with texting and the information is there in your feed if you need to go back and look at it again.”
Bots are a fantastic alternative to mobile apps for any size of event. And, they also address “app fatigue”—the idea that smartphone users are becoming increasingly exhausted by how many apps they have to download to get simple communication. Translation: they are far less likely to download apps onto their phones – including your event app. From constant notifications to clogged storage space, app fatigue is a real thing, and it's affecting your customers.
Don't fret: planners can use 42Chat's EventBot, an event chatbot, to provide information such as locations, attire, agendas, speaker bios, and also to conduct simple polls of attendees, all via mobile messaging.
42Chat's EventBot offers event planners of all kinds of intuitive, user-friendly solutions to engaging attendees on an app they already have, SMS. Chatbot technology allows planners to deliver crucial information and create a memorable, seamless attendee experience over text. With the rise of app fatigue, an EventBot offers a much-needed break from download times, glitches, and overall confusion that many event apps cause.
Consider incorporating an EventBot for your next event – and don't miss out on the opportunity to revolutionize your event planning process with this innovative tool.
Read the full interview to learn why you should swap your event app for an EventBot – and never wonder "what is a chatbot" again.
Want to Beat App Fatigue? Energize Your Audience with an SMS Chatbot.
